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Terms & Conditions

Zen Spa Boutique – Terms and Conditions

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Effective Date: June 17, 2026

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Welcome to Zen Spa Boutique (zenspaboutique.info). By accessing our website, booking our services, or interacting with our communication systems, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

 

1. SMS and Mobile Communication Compliance

Zen Spa Boutique utilizes automated text messaging to provide efficient customer support and booking assistance.

  • Missed Call Responses: If you place a phone call to Zen Spa Boutique and we are unable to answer, our system will automatically send a text message to the calling number. This text will apologize for the missed call and provide a link to our website or booking portal to help you secure an appointment quickly.

  • Web Form Opt-In: By submitting your phone number through any opt-in or contact form on our website, you explicitly consent to receive text messages from Zen Spa Boutique regarding your inquiry, booking requests, or customer care updates.

  • Consent Terms: Consent to receive text messages is entirely voluntary and is not a condition of purchasing any spa services or products. Message and data rates may apply depending on your mobile carrier plan. Message frequency varies based on your direct interaction with our staff or automated platforms.

  • Opt-Out Instructions: You may opt out of receiving SMS communications from us at any absolutely time. To stop receiving text messages, simply reply STOP to any text message you receive from us. After replying STOP, you will receive one final confirmation message, and we will no longer text your number.

  • Help Desk: For assistance or questions regarding our text messages, reply HELP directly to the text message, or contact our customer support team through the information listed at the bottom of this page.

 

2. Privacy and Information Sharing (No Third-Party Sharing)

Your privacy is highly important to us.

  • Zen Spa Boutique strictly protects your contact information.

  • Mobile phone numbers, SMS opt-in data, and consent information collected for text messaging will not be shared, sold, or rented to any third parties, affiliates, or partners for marketing, advertising, or promotional purposes under any circumstances.

 

3. Service Bookings, Cancellations, and Payments

All spa appointments booked online or via phone are subject to availability.

  • We reserve the right to require a credit card or deposit to hold specific booking times.

  • Please provide at least 24 hours' notice if you need to cancel or reschedule an appointment. Failure to cancel within this window may result in a cancellation fee.

 

4. Website Use and Intellectual Property

All content on zenspaboutique.info, including logos, text, graphics, and images, is the intellectual property of Zen Spa Boutique. You may not copy, distribute, or reuse any content from this site without our express written permission.

 

5. Limitation of Liability

Zen Spa Boutique aims to provide a seamless digital and text message experience. However, we are not responsible for delayed, dropped, or undelivered SMS messages caused by mobile carrier networks, technical outages, or incorrect phone numbers provided by the user.

 

6. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time to maintain carrier compliance or reflect changes in our business. Any updates will be posted directly to this page with a revised "Effective Date."

 

7. Contact Information

For questions regarding these Terms and Conditions, or to request assistance with your booking, please contact us at:

  • Website: zenspaboutique.info

  • Email: hello@zenspaboutique.info

  • Phone: 949-662-0099

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